FAQs
How long will shipping take?
Orders ship within 1–2 business days and arrive 6–12 business days after shipping (allow up to 16 during Nov–Dec peak season). Shipping is free and fully tracked on every US order.
Will it arrive before Christmas?
Order by November 30 for the best chance of Christmas delivery. Orders placed after that may arrive after December 25.
Does it work in any room?
Yes — it projects onto ceilings and walls in bedrooms, nurseries, living rooms and game rooms. It looks best in a dark room: the darker the room, the more vivid the galaxy.
Is it safe for kids' rooms?
The stars are made by a low-power laser module (you'll see the caution label on the helmet) and the nebula by LEDs. Place it on a shelf or nightstand aimed at the ceiling, don't look directly into the lens, and keep it out of reach of small children. The sleep timer switches it off automatically.
How is it powered?
With the included USB cable — plug it into any USB wall adapter, computer or power bank. It has no built-in battery, so it stays plugged in while it's on.
What can I control?
Use the remote or the buttons to switch between 8 nebula modes, adjust brightness and motion, and set the auto-off timer. The head rotates so you can aim it at the ceiling or any wall.
What is the 30-Night Sleep-On-It Guarantee?
Sleep under it for up to 30 nights. If it's not for you, email us within 30 days of delivery for a refund or exchange — used is fine, as long as it's complete and undamaged (change-of-mind return shipping is paid by the customer). Damaged or defective? Free replacement or full refund, no return needed.
How do I reach you?
Email support@nevorostore.com or WhatsApp +1 (980) 266-0463. Real humans reply within 24 hours, Monday–Saturday.